1. Who we are
Glourra (operated by Stag Space (Private) Limited) sells organic Moringa Powder and Dried Blue Lotus Flowers sourced from Sri Lanka. This policy explains how we collect, use, and protect your personal data.
Contact: hello@glourra.com
2. Data we collect
- Name, email, shipping address (order placement)
- Payment info (processed by Stripe — we never store card details)
- Order history and account information
- Email address for newsletter (if subscribed)
- Usage data via Google Analytics (if consented)
3. How we use your data
- Process and fulfil your orders
- Send order confirmation and shipping emails
- Respond to customer enquiries
- Improve our products and website
4. Data processors (third parties)
- Stripe (payment processing) — stripe.com/privacy
- Supabase (database hosting) — supabase.com/privacy
- Resend (transactional email) — resend.com/privacy
- Vercel (website hosting) — vercel.com/legal/privacy
- Google Analytics (usage analytics, if consented)
5. Data retention
- Order data: retained for 7 years (tax compliance)
- Account data: retained until account deletion request
- Newsletter subscription: until unsubscribed
6. Your rights (GDPR)
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data
- Right to data portability
- Right to withdraw consent
Contact hello@glourra.com to exercise your rights.
7. Cookies
- Essential cookies (cart, session) — no consent needed
- Analytics cookies (Google Analytics) — consent required
- No advertising or third-party tracking cookies
8. International transfers
Data may be processed in the US and EU by our processors (Stripe, Supabase, Vercel, Resend). All processors comply with GDPR requirements.